• You can also track your order. For details, please see “How to track my order?”.
• Generally, your order will be delivered within two months (depending on your shipping address and the product you take). If not, contact our customer service team at [email protected] for updates.
How to track my order?
• You will receive an e-mail containing a tracking number once your order shipped.
• Click this link https://www.17track.net/en and then enter the tracking number.
• You can also contact our customer service team [email protected] for the latest logistics information.
Do you ship to my country?
We ship to Netherlands, Belgium. If you are not sure whether we ship to your country, contact us at [email protected]
Due to the current saddening events, we are unable to ship to Ukraine. We apologize for any inconvenience and thank you for your understanding.
Will I be responsible for customs duties? If so, how much do they cost?
• The possibility of tariffs may will exist only when the max side length of a parcel is more than 60cm. Generally, this possibility is around 5%.
• If you do, we will be responsible for 20% of this amount.
• In the most cases, the amount for customs duties: 0-€20 per piece.
